Privacy Policy

Bipolar Advantage is committed to protecting your privacy online. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website. It also describes your rights and choices regarding that information. Please read it together with our Terms & Conditions.

In this policy:
•“You” or “Your” refers to any visitor or user of the BipolarAdvantage.com website.
•“We,” “Us,” or “Our” refers to Bipolar Advantage.
•“Our site” refers to BipolarAdvantage.com.

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our site, we collect personal details such as your name, address, and email address. This information allows us to process your order, deliver your purchase, and provide customer support.

When you browse our site, we also receive your computer’s Internet Protocol (IP) address. This helps us understand which browsers and devices people use so we can improve the experience for everyone.

If you choose to subscribe or otherwise give permission, we may occasionally send you emails about new lessons, articles, videos, or special events related to Bipolar Advantage. You can unsubscribe from these messages at any time.

SECTION 2 – CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason (i.e. newsletter subscription and marketing messages), we will ask you directly for your expressed consent and provide you with an opportunity to withdraw your consent.

You may withdraw your consent at any time by clicking on an “unsubscribe” link which is offered at the bottom of every email we send.

You may also withdraw your consent anytime, by contacting us at support@bipolaradvantage.com or mailing us at:

SECTION 3 – DISCLOSURE

When you provide personal information to complete a purchase, verify payment, arrange a delivery, or process a return, we understand that you are giving consent for that information to be used for those specific purposes.

If we request your information for another reason—such as subscribing to our newsletter or receiving updates—we will ask for your explicit consent and give you the option to decline.

You can withdraw your consent at any time by clicking the “unsubscribe” link included at the bottom of our emails.

You can also withdraw consent by contacting us through our Contact page or by mail at:

SECTION 4 – DATA STORAGE

Our online store is hosted on secure DreamHost servers and built with WordPress and WooCommerce, the platform that powers many online shops worldwide. This setup allows us to manage our products, orders, and services safely.

Your data is stored within DreamHost’s protected servers and databases behind a secure firewall.

Payments

If you make a purchase, payment processing is handled by Braintree (a PayPal service). Braintree securely encrypts all credit-card information and complies with the Payment Card Industry Data Security Standard (PCI-DSS), which is maintained by the PCI Security Standards Council (Visa, MasterCard, American Express, and Discover).

Transaction details are stored only as long as necessary to complete your purchase and are deleted once processing is finished.

At no point does Bipolar Advantage have access to or store your full credit-card information. All sensitive data is handled directly by Braintree.

For more about their security practices, please visit braintreepayments.com.

SECTION 5 – THIRD-PARTY SERVICES

We use trusted third-party providers to help us operate our store and deliver services to you. These partners collect, use, and disclose information only as needed to perform the tasks we’ve hired them for.

Some providers—such as payment gateways and transaction processors—have their own privacy policies that govern how your information is handled. We recommend reviewing those policies so you understand how your data is managed by each provider.

Please note that some of these companies may store or process data in other countries. If you make a purchase from outside the United States, your information may become subject to the laws of those jurisdictions (for example, U.S. law if the payment processor’s servers are based there).

When you leave our site or are redirected to another website or app, this Privacy Policy and our Terms of Service no longer apply.

Links

Occasionally, our site may include links to other websites. We are not responsible for their privacy practices and encourage you to read the privacy statements of any external site you visit.

SECTION 6 – SECURITY

We take the security of your personal information seriously and follow industry best practices to help protect it from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

When you provide payment information, it is encrypted through Secure Socket Layer (SSL) technology and protected using AES-256 encryption. While no method of transmission over the internet or electronic storage can be guaranteed 100% secure, we comply with all PCI-DSS requirements and apply additional safeguards to keep your data protected.

SECTION 7 – COOKIES

Bipolar Advantage uses cookies to improve your browsing experience and personalize how our site works for you.
For example, we use cookies to remember your login details so you don’t need to re-enter them each time you visit.

We also use tracking tools such as Google Analytics to understand how visitors find and use our website, which helps us improve performance and content. In addition, we may use remarketing pixels from platforms like Facebook and Google to deliver relevant follow-up messages and ads based on your interests.

You can adjust your browser settings to refuse cookies or alert you when they’re being used, though some parts of the site may not function properly without them.

SECTION 8 – AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your state or province of residence.
If you permit any minor dependents to use this site, you are responsible for their activity and consent to their use of it.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will take effect immediately once posted on our website.

If we make significant updates, we will note the revision date on this page so you know what has changed and how it may affect the information we collect, use, or disclose.

We encourage you to review this page periodically to stay informed about how we protect your privacy.

SECTION 10 – QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we have about you—or simply want more information about our privacy practices—please contact us through our Contact page or by mail at: