How Bipolar Advantage handles your information.
Effective Date: November 2, 2025
Bipolar Advantage, operated by Minds IN Order, LLC, respects your privacy. This Privacy Policy explains how we handle information collected through our program website, app, and messaging services.
We collect only the information you choose to provide when using the Bipolar Advantage program, such as your email address, phone number, and self-reported progress data. We do not collect personally identifiable information unless you voluntarily provide it.
Information is used solely to support your participation in the Bipolar Advantage program, including:
We never sell or share your personal information. De-identified data may be used for research or statistical purposes. We may disclose limited information if required by law.
Text and email reminders are sent only to users who explicitly opt in from within their Bipolar Advantage account settings. You may unsubscribe at any time from within the app or by replying STOP to any text message.
Your data is protected by a HIPAA-compliant design: passwords stored with bcrypt hashing, two-factor sign-in (TOTP), rotating CSRF tokens, prepared database statements, limits on login attempts and Cloudflare Turnstile checks against bots. Configuration files sit outside the web root. Separate roles keep user, partner admin and system admin access apart, and every sign-in and every data access is recorded in an audit log.
Bipolar Advantage maintains safeguards consistent with the Health Insurance Portability and Accountability Act (HIPAA) to protect your health information. HIPAA BAA signed with AWS. All PHI encrypted at rest and in transit.
All authentication events and PHI (protected health information) access are logged in a comprehensive audit trail. Data sharing access is tracked per-grantee. Admin impersonation is fully logged. The system supports data export for compliance requests.
We execute Business Associate Agreements (BAAs) with all covered entities and service providers that handle protected health information on our behalf. We do not use or disclose your health information except as described in this policy or as required by law.
For privacy questions, data requests, or concerns, please contact us.
By using our website or app, you agree to this Privacy Policy.